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— what we do

We create and capture value

We offer strategy and innovation consulting for legacy organizations. We work with them to create and capture new value in the digital age through becoming more customer-centric and applying agile methods.

— Why we do it

Adapt to change and deliver value

“Through strategy & innovation consulting, we help legacy organizations create new value and adapt to change. We believe the best way to derive value from customers is to deliver value to customers. Otherwise, a business will become obsolete. We are here to help our clients avoid that.”

— Joanna Bakas, Founder

— LHBS in numbers

300%

Marketing automation sales growth within 2 months

€13M

Identified cost savings across client businesses

50%

Customer acquisition costs reduced within 3 months

92

NPS for agile transformation consulting

€42M

Venture capital raised for innovation projects

75%

Time to market reduction within one year

— LHBS IN NUMBERS

50%

Customer acquisition costs reduced within 3 months

75%

Time to market reduction within one year

€42M

Venture capital raised for innovation projects

300%

Marketing automation sales growth within 2 months

€13M

Identified cost savings across client businesses

92

NPS for agile transformation consulting

— Featured post

Whereas creating and capturing value are regarded as distinct organizational goals, organizations often attempt to innovate using the same processes, systems and mindsets as with any incremental or efficiency focused activity. However, managing different product cycles, entering new markets and experimenting with new business models require distinct strategic, organizational and leadership skills and competencies.

The Exploration Exploitation Pyramid unpacks the differences between creating and capturing value in your business and the distinct alignments that need to be put in place in order to avoid bottlenecks and create synergies.

— more content

Download your free copy of the report
Explore the status quo and near-future forecasting of our ageing population

Dive into areas with the greatest need and potential for innovation

Whether building up a loyalty program from scratch or refreshing an existing one, this process will take your team through the steps vital to defining the most valuable and relevant rewards for your customers…

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