Client Cases

Client cases—

Values created.

A selection of our past projects showing our approach and team in action. Explore the challenges we met, how we tackled them and the key outcomes.

Good Things

First Digital-only Customer Appreciation Program. Fully functioning MVP ready for launch after 3 months.

Fully functioning MVP ready for launch after 3 months

From Zero
To Zak

Nomination for HANDELSBLATT DIAMOND STAR – DIGITAL BANKING AWARD 2018 in Digital Retail Banking and the Banking Tech Awards 2018.

Explore more client cases.

TELECOMS, DIGITALIZATION & AGILE
Austria’s Digitalization Starts At Home. A1 Austria came up with their mission to digitalize Austria and were exploring how best to bring it to life through new offerings for their customers.

FULLY FUNCTIONAL PRODUCT BUILT WITHIN 11 MONTHS

Including portfolio development, marketing, IT etc. (down from average time-to-market of 2+ years)

AGILE, FINANCE & DIGITALIZATION

​A Mobile Revolution For Swiss Banking​. In June 2017 Bank Cler (formerly Bank Coop) rebranded and decided to offer a digital banking product in Switzerland matching the needs and expectations of younger customers..

Nomination for HANDELSBLATT DIAMOND STAR – DIGITAL BANKING AWARD 2018

In Digital Retail Banking and the Banking Tech Awards 2018

AGILE, FINANCE & DIGITALIZATION

A cross-industry event to promote dialogue between established organizations in Austria surrounding Agile Transformation.

Over 300+ Visitors

With 27 Speakers from big brands such as Porsche, BMW and KEBA. The conference covered 7 topics with 4 tracks.

TEO

Fintech & Finance

Re-inventing an existing financial digital services range to compete with growing fintechs in the market and attract new customers.

TREND WATCHING

A Digital-first Dashboard Inspiring Ongoing Innovation For Legacy Organizations.

Case study coming soon…

FINANCE, CUSTOMER EXPERIENCE & CULTURE TRANSFORMATION

First Digital-only Customer Appreciation Program.
Vodafone Good Things was a pre-existing “reward” program, available for Vodafone customers and accessible through My Vodafone app.

FINANCE, CUSTOMER EXPERIENCE & CULTURE TRANSFORMATION

Winning Over Customers From The First Touchpoint. In a complex financial environment in Greece (capital controls), Alpha Bank committed to differentiating on customer experience.

Successful implementation

+ Use of NPS as a customer experience navigation system of continuous improvement

DIGITALIZATION & AGILE

Connecting With Customers That Buy Your Product Once In A Decade. Gorenje just developed their new brand positioning “Life Simplified” with no existing plan of how to execute on it.

Increasing the value of the Gorenje brand

For existing and future customers through useful, relevant and engaging content

The New Normal.

The COVID-19 outbreak is a new global reality that arrived fast and unexpectly, resulting in the birth of completely unfamiliar business context. With the beginning of the new calendar and fiscal years, businesses have seen their plans for 2020 become obsolete over the course of a few weeks. Undoubtedly as part of immediate crisis management, business leaders are coping with today but also revising plans, projections and priorities for what many are calling the ‘New Normal’.

NEW