client cases
Values created.
A selection of our past projects showing our approach and team in action. Explore the challenges we met, how we tackled them and the key outcomes.
Smart home
Austria’s Digitalization Starts At Home. A1 Austria came up with their mission to digitalize Austria and were exploring how best to bring it to life through new offerings for their customers.
FULLY FUNCTIONAL PRODUCT BUILT WITHIN 11 MONTHS
Including portfolio development, marketing, IT etc. (down from average time-to-market of 2+ years)
A Mobile Revolution For Swiss Banking. In June 2017 Bank Cler (formerly Bank Coop) rebranded and decided to offer a digital banking product in Switzerland matching the needs and expectations of younger customers..
NOMINATION FOR HANDELSBLATT DIAMOND STAR – DIGITAL BANKING AWARD 2018
In Digital Retail Banking and the Banking Tech Awards 2018
Empowering Agile Conference 2019
A cross-industry event to promote dialogue between established organizations in Austria surrounding Agile Transformation.
OVER 300+ VISITORS
With 27 Speakers from big brands such as Porsche, BMW and KEBA. The conference covered 7 topics with 4 tracks.
A Digital-first Dashboard Inspiring Ongoing Innovation For Legacy Organizations.
Case study coming soon…
Good Things
First Digital-only Customer Appreciation Program.
Vodafone Good Things was a pre-existing “reward” program, available for Vodafone customers and accessible through My Vodafone app.
Winning Over Customers From The First Touchpoint. In a complex financial environment in Greece (capital controls), Alpha Bank committed to differentiating on customer experience.
SUCCESSFUL IMPLEMENTATION
+ Use of NPS as a customer experience navigation system of continuous improvement
Connecting With Customers That Buy Your Product Once In A Decade. Gorenje just developed their new brand positioning “Life Simplified” with no existing plan of how to execute on it.
INCREASING THE VALUE OF THE GORENJE BRAND
For existing and future customers through useful, relevant and engaging content