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We are always curious about brand opportunities that lie at the crossroads of emerging consumer needs, enabling technology and market dynamics. What we learn, we like to share.

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Featured news, insights & tools.​

Learn how to

  • Create better value for consumers within their home.
  • Develop offers for SME customers.
  • Rethink 5G monetization strategy.
  • Reduce churn and bind customers long term.
Business is facing uncomfortable questions. To answer them, we look at the shifts in customer needs and if demands are here to stay. And how it will affect your industry and what are the actions you have to take now.
New customer expectations are already here. COVID-19 is the biggest health and economic crisis of the 21st century, so far. And as the world does its best to manage the situation, our ways of life have been altered. We are now entering a new socio-economic reality.
The great products and services of our time all have one thing in common – a customer truth matched to a purpose-driven process. Discover our 6 steps to creating lasting Return on Innovation.

AGILE GUIDE SERIES

Meet
your
guides

A playbook for running successful sprints within your organization. We’ve broken down each step of the process, from setting up a team to moving through each Sprint for an easy-reference guide every team can use.

The Agile Org Guide explores insights into the reality of Agile within established organizations by addressing and debunking the most widely circulated myths.

— AGILE GUIDE SERIES

A playbook for running successful sprints within your organization. We’ve broken down each step of the process, from setting up a team to moving through each Sprint for an easy-reference guide every team can use.

The Agile Org Guide explores insights into the reality of Agile within established organizations by addressing and debunking the most widely circulated myths.

Are You Future Ready?

Are you ready for the new normal?

Report: 5G Innovation Radar

23 Signs Of Fintech Winning Over SMEs

Asia Fintech Report

Create A Success Case For Your Agile Transformation – Then Scale It

Neobanks: Postponing Profit To Grow Customer Base

Touch-Point Technology

Next generation of banking

Next Generation Of Banking

Tech At Every Step Of The Retail Customer Journey

New Store Concepts

(R)evolution Of Sportswear

New Era Of Brand Activism

2018: The Year Of Brick-And-Click

Spotify: Dominating Music In Real Time

6 Customer Experience Trends Of 2017

giffgaff’s Strategy: The Underdog Leading In CX

From Wasted To Wellbeing: Fostering A Sense Of Community In Festivals Of Exercise

The Near Future Of The On-Demand Economy

Sustainability: Ecology & Economy

The Near Future Of Retail

There Is A Bot For That

The Rich Silver Economy

Beauty & Tech

Case Study: Volvo – Always Put People First

The Near Future Of Automotive Industry

Home Appliance

The Near Future Of Added Value Services In CPGs

LHBS Study: Collecting And Sharing Insights

Chatification

Stefan Erschwendner At ADC Young Talents Congress

Vice Media

Joanna Bakas: The Power Of Unlearning

A Practical Guide To Business Modeling

The Near Future Of Telecom

The Near Future Of Travel

#momwasright: From Insights To Execution

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The New Normal.

The COVID-19 outbreak is a new global reality that arrived fast and unexpectly, resulting in the birth of completely unfamiliar business context. With the beginning of the new calendar and fiscal years, businesses have seen their plans for 2020 become obsolete over the course of a few weeks. Undoubtedly as part of immediate crisis management, business leaders are coping with today but also revising plans, projections and priorities for what many are calling the ‘New Normal’.

NEW