Financial Services 2021 Innovation Report

A top management perspective on innovation opportunities and best practice.
In this report, we will cover innovation areas & approaches, the most important customer problems, and how they are working on innovation.
This report will feature:


Qualitative Interviews


Survey Participants
Participants in our previous studies


Frontira is conducting a qualitative and quantitative research report about the state of innovation in the financial services sector.

We will conduct a one on one interviews with management team members from the 50 most influential and upcoming financial services players across Europe.

Based on the insights and patterns of the expert interviews, we will conduct a quantitative survey to evaluate the expert results with a wider audience.

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About Frontira

Frontira is a Strategic Design firm that supports clients with smart thinking and doing. We define, build and scales digital businesses that create new growth for some of the leading companies in the world. We believe in using design principles and practices to guide strategy development and implementation toward innovative outcomes that benefit people and organizations alike.

Our teams are serving clients globally with a focus on financial services, telecommunication, pharma, and retail. Frontira is operating studios in Berlin, Budapest, Salzburg and works with an international expert network.

The New Normal.

The COVID-19 outbreak is a new global reality that arrived fast and unexpectly, resulting in the birth of completely unfamiliar business context. With the beginning of the new calendar and fiscal years, businesses have seen their plans for 2020 become obsolete over the course of a few weeks. Undoubtedly as part of immediate crisis management, business leaders are coping with today but also revising plans, projections and priorities for what many are calling the ‘New Normal’.