ARE YOU READY FOR
The New Normal.
The New
Normal.
WHAT IS
WHAT IS THE NEW NORMAL
THE NEW NORMAL
The world has changed so fast and so much, like never before. Businesses that fail to go through a significant evolution will likely become obsolete in the new post-crisis reality.
featured content
Anomalies spotted as a result of COVID-19 outbreak. What will stick and become an actual trend in the ‘New Normal’?
In this report, we look at a few of the anomalies within consumer behavior. Anomalies can be signs of the ‘next big thing’ lurking right around the corner.
what to expect
- 8 anomalies
- 15+ cases from Europe, US and Asia
- areas covered: dating, travel, fashion & luxury, insurance and wellbeing, experiences
In this report, we look at three recommended priorities we believe that business needs to focus on to generate and execute ideas that will become vital to keeping a customer base and potentially growing it.
THREE RECOMMENDED PRIORITIES
- Value perception
- Relevant information and influence
- Expecting from relationships
We prepared an overview of how future ready businesses are responding to deliver customer value faster, better, cheaper.
what to expect
- 11 signs of change showing how businesses are delivering new customer value.
- Avoiding hassle, reducing effort and offering less friction for your customers
- Reducing financial efforts, entry and exit barriers for risk-averse customers that have less budget.
- Experience with emotional and functional values customer.
Business is facing uncomfortable questions. To answer them, we look at the shifts in customer needs and if demands are here to stay. And how it will affect your industry and what are the actions you have to take now.
WHAT TO EXPECT
- COVID-19 business insights.
- Examples of brands taking action.
- Recommended priorities for immediate action.
- Steps to becoming a future ready company
Telcos need to start new activities and initiatives that go further than crisis management if they want to become ‘Future Ready’.
learn how to
- Create better value for consumers within their home.
- Develop offers for SME customers.
- Rethink 5G monetization strategy.
- Reduce churn and bind customers long term.
